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Youth Programs Coordinator

Job Purpose

Adventure Rock’s guiding words are: welcoming, community, integrity, kindness, passion, and growth. We seek to foster a healthy local community and
encourage everyone to lead a more fulfilling life. Our slogan is “Where Your Adventures Begin.” We want to be the place that people find their sense of
adventure in any form it takes, be it the mental and physical challenge of climbing, fitness, yoga, or through the fun community in our spaces.

The Youth Program Coordinator is the seed of discovery for the sport of climbing in the greater Milwaukee area. They bring the joy, foundation, and
passion, to the next generation of climbers through creative group and school programs, engaging class curriculums, and adventurous camp programs. They
share equal time bringing programs to the public and facilitating empowered instructor-staff. Driven by personal integrity, kindness, passion, and a desire
to grow, the Youth Program Coordinator should exemplify the enthusiasm and compassion found in Adventure Rock’s staff and community.

Duties & responsibilites

  • Interview, hire, and train, and lead staff with enthusiasm and integrity
  • Communicate regularly with youth instructor staff on performance with a positive growth mindset
  • Manage the youth instructor-staff with preferences and flexibility in mind while
    adjusting to the changing needs of the facility.
  • Pivot when emergencies arise such as find subs for employees who may have to address personal needs.
  • Update youth instructor staff with new company news, from polices to parties!
  • Contribute in weekly meetings with the rest of management team regarding the successes and needs of the facility, it’s staff, and guests
  • Assist in the planning, set up, and supervision of events and in-house competitions
  • Schedule and prepare class schedules, instructors, and supplies
  • Train new instructors
  • Interface with parents on exciting opportunities and next steps towards additional Adventure Rock offerings
  • Discover new group and Birthday party opportunities through community and school outreach
  • Maintain and follow up on current and past due invoices
  • Manage and take group bookings
  • Work with coaches to create progressive curriculum for athlete growth
  • Coach development, encourage, and inspire youth coaches to provide improved climbing skill development and progression
  • Build and maintain a good, healthy relationship with parents and athletes
  • Track and report any athlete injuries or absences
  • Actively brainstorm on ways to improve the program and curriculum
  • Maintain and monitor ARCT memberships and revenue
  • Organize and coordinate annual Camp schedule, staff and events
  • Innovate and update the camp experience
  • Prepare, stock, and organize camp supplies
  • Manage revenue, bookings, and emergencies

Qualifications

  • Strong communication, interpersonal, and leadership skills, and the ability to work well in a team
  • Effective organizational and time management skills
  • Ability to act with tact and diplomacy to a varied audience
  • Strong relationship building skills – with customers, co-workers, and strategic partners
  • Detail oriented, organized, and good with follow-up
  • Strong customer experience focus
  • Computer literacy in Internet, Email, MS Office, and Rock Gym Pro
  • Extensive background in youth program development and execution is
    preferred

Working conditions

The Youth Program Coordinator facilitates many individuals first steps into the climbing experience. This positions requires full-time dedication and should expect to spend an average of 40 hours per week working in varied locations that coincide with youth program hours. The Youth Program Coordinator should work a variety of mornings, evenings and weekends to get the best picture of what is happening in the facility as well as schedule time to work on program development. You will act as a reliable point person for the youth instructors, seasonal camp staff, ARCT coaches, members, and guests.
Promoting psych for the community of Adventure Rock at all times should drive teachable moments and positive interactions. Expect to be a regular part of assessing staff pay, terminating employment, and being a part of staff reviews. Rock Climbing may be asked of you to retrieve auto belay, hang ropes, or as demonstration for a class or orientation.

Compensation

Starting pay varies with experience and pays a salary of $40,000 – $50,000. Additional pay commiserate with experience and performance review.

Benefits package for the Youth Program Coordinator include PTO, insurance, gym membership, Pro-Deals, personal laptop, and retirement.

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hours - brookfield

Regular Hours

Monday

10:00 a.m.    —     10:00 p.m.

Tuesday

10:00 a.m.          10:00 p.m.

Wednesday

10:00 a.m.          10:00 p.m.

Thursday

10:00 a.m.          10:00 p.m.

Friday

9:00 a.m.          8:00 p.m.

Saturday

9:00 a.m.           8:00 p.m.

Sunday

9:00 a.m.           6:00 p.m.

Member Hours

Tuesday

8:00 a.m.     —     10:00 a.m.

Thursday

8:00 a.m.     —     10:00 a.m.

hours - Milwaukee

Regular Hours

Monday

9:00 a.m.    —     10:00 p.m.

Tuesday

9:00 a.m.          10:00 p.m.

Wednesday

9:00 a.m.          10:00 p.m.

Thursday

9:00 a.m.          10:00 p.m.

Friday

9:00 a.m.          10:00 p.m.

Saturday

9:00 a.m.           10:00 p.m.

Sunday

9:00 a.m.            6:00 p.m.

Member Hours

Monday

6:00 a.m.     —     9:00 a.m.

Wednesday

6:00 a.m.     —     9:00 a.m.

Friday

6:00 a.m.     —     9:00 a.m.

Saturday

8:00 a.m.     —      9:00 a.m.

Sunday

8:00 a.m.     —      9:00 a.m.

hours - Walker's Point

Regular Hours

Monday

9:00 a.m.    —     3:00 p.m.

Tuesday

9:00 a.m.          10:00 p.m.

Wednesday

9:00 a.m.          10:00 p.m.

Thursday

9:00 a.m.          10:00 p.m.

Friday

9:00 a.m.          10:00 p.m.

Saturday

9:00 a.m.           8:00 p.m.

Sunday

9:00 a.m.           6:00 p.m.

Member Hours

Tuesday

6:00 a.m.     —     9:00 a.m.

Thursday

6:00 a.m.     —     9:00 a.m.

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